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Our Staff Provides HOA & Office Condominium Management Services to Raleigh & Beyond

Unlike other HOA management companies in the Raleigh-Durham area, when you call the Charleston Management Corporation, you’ll speak to a highly-trained and motivated staff member. That means no more automated messages or having to push 10 buttons to reach a live person! Our Client Services staff has resources to assist callers at their initial point of contact.

At Charleston Management, we strive to provide the best association management services available in Raleigh, Durham, Chapel Hill and surrounding areas. Our staff is comprised of association managers, billing and administrative support specialists, and more! We have one of the longest tenured and most experienced staffs in the market – and it shows!

We believe that our business is only as good as the people composing it, which is why we’re proud to introduce you to our knowledgeable and professional staff.

Executive Team

Brian Wessler, CMCA®


Operations, Managers, Sales

Tenure: April 5, 1993, Charleston’s inception

Katie Kushner, AMS®, CMCA®

Director of Business Development/Senior Community Manager

Tenure: May 2010

Carol Wessler

Founder/Chief Operating Officer

Accounting Director, Human Resources

Tenure: April 5, 1993, Charleston’s inception

Chelsea Toledo

Director of Community Manager Development/Senior Community Manager

Tenure: August 2017




Managers – Community Division

Matoka Snuggs, CMCA®

Senior Community Manager

Tenure: September 1996

Dawn-Lynn Crawford, PCAM®, AMS®, CMCA®

Community Manager

Tenure: November 2004

Lori Lanham, AMS®, CMCA®

Senior Community Manager

Tenure: February 2019

Trish Cates, AMS®, CMCA®

Community Manager

Tenure: August 2019

TR O’Neill, PCAM®, AMS®, CMCA®

Community Manager

Tenure: March 2023

Alexzandra Lyon

Community Manager

Tenure: February 2024

Leslee Torres

Association Transition Administrator

Tenure: July 2006

Melissa Jenkins, CMCA®

Community Manager

Tenure: August 2005

Danielle Lyons, AMS®, CMCA®

Community Manager

Tenure: July 2022

Yanisa Thornley, CMCA®

Community Manager

Tenure: August 2022

Teri Chester

Community Manager

Tenure: October 2022

Brenna Armstrong, AMS® CMCA®

Community Manager

Tenure: November 2023

Jenara Ramsey

Community Manager

Tenure: November 2023

Rameika Jones

Community Manager

Tenure: February 2024





Managers – Developer Division

Sarah Dooley, CMCA®

Senior Community Manager

Tenure: June 2001

Jeania Schaper, PCAM®

Senior Community Manager

Tenure: September 2005

Lawren Moore-Thibeaud

Support Manager

Tenure: October 2023

Lezia Norman 

Support Manager

Tenure: November 2021

Lori Lanham, AMS®, CMCA®                              Paulette Pickard

Senior Community Manager                                            Support Manager

Tenure: February 2019                                                      Tenure: January 2024



Anna Jenkins

Accounts Payable

Tenure: March 2018

Leigh Berry


Tenure: June 2001

Mairi Warren


Tenure: August 2016

Meredith Bagwell

Accounts Receivable

Tenure: May 2006

Carley Turner

Accounts Receivable

Tenure: May 2018

Anna Ellis

Accounts Payable

Tenure: August 2020


Client Service Administrators

Stephanie Parrish

Tenure: July 2011

 Susie Harding 

Tenure: June 2019

Denise Carrington

Tenure: October 2023

Liza Smigielski

Architectural Application Processor

Tenure: May 2021 




Kim Comire

Tenure: May 2018

Brittney Jarman

Architectural Application Processor

Tenure: January 2024

Kim Wright

Termite & Playground Inspections Coordinator

Tenure: July 2000

 Charleston Management offers a comprehensive range of community management services streamlined to meet your needs in Raleigh, Durham, Apex, Cary, Chapel Hill, Wake Forest, Morrisville, Fayetteville and beyond! Contact us for a consultation.
Member of Community Associations Institute